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Values & Vision

Our mission is to offer everyone the time, care, warmth, compassion and support necessary to make Harrogate Neighbours a true ‘homely’ experience.

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Our Values

  • Leadership: The courage to shape a better future
  • Strong principles: Our professional work is led with the principles of kindness, empathy, dignity, integrity, respect and trust
  • Accountability: If it is to be, it’s up to me
  • Passion: Committed in heart and mind
  • Diversity: Everyone we come into contact with is treated individually, is valued and special
  • Quality: What we do, we do well in our community
  • Compassion: At the forefront of our services


If you want to find out more about any of our services or would like to offer your support, please contact our team today on 01423 888 777 or email

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Our Vision

To provide superior quality services that:

  • Our Clients recommend to family and friends,
  • Healthcare Professionals refer for their service users,
  • Employees are proud of, and
  • Investors seek for long-term returns.

Our Food Angels

Our Meals on Wheels service has allowed us to get out into the community and meet hundreds Elderly and Vulnerable residents that do not live in one of our properties. 

We established our Meals on Wheels service in 2012 when the closure of the council-run meals on wheels service left a real gap. We knew there was a huge local demand, and we wanted to respond accordingly.
Starting small, our service has grown and our team of dedicated volunteers now deliver over 100 homemade meals every day.

We say that our Meals on Wheels service is More Than Just a Meal. This is because we help to tackle isolation, depression and loneliness, which are extremely common for older people. Our volunteers provide much needed social contact. They are also trained to spot potential safety hazards and check on our clients’ well-being. Any concerns can then be mentioned to family members or the relevant health professionals.

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Accessible to all

Our Meals on Wheels service is designed to be as easy to use as possible, which means we made the decision to not charge for delivery and cover the cost of our volunteers mileage ourselves. This means that our customers are paying for the meals, and only their meals.

Special seasonal support

At Harrogate Neighbours we don't believe in staying still. We are always looking at ways to evolve and improve our offer to our customers and staff.

We have an active calendar of activities for our residents to enjoy, and our restaurant and Meals on Wheels food always reflects the season we are in. 

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