There are some Christmas adverts that stay with us long after the tinsel has been packed away. One of the most beloved examples is the iconic 1992 Yellow Pages commercial, where a young boy shyly stands on a bulky phone directory so he can reach high enough to kiss a girl under the mistletoe. It was simple, sweet, and filled with the magic of possibility — everything a great festive story should be.
This year, Harrogate Neighbours set out to capture that same sense of warmth and nostalgia, but with a meaningful twist that reflects who they are and what they stand for. Rather than featuring children and puppy-love innocence, we reimagined the moment through the lens of lasting partnership, real human connection, and the everyday acts of support that define care.
And so, our 2025 Christmas advert was born.
Click here to watch Our Christmas Advert
A Story of Enduring Love
At the heart of the advert is an elderly married couple who have spent a lifetime by each other’s side. Their story reflects what so many families in our community recognise: love doesn’t fade with age — it deepens.
In our version, the husband is now a wheelchair user, and while his spirit is as strong as ever, he can no longer stand tall enough to meet his wife under the mistletoe. The mistletoe hangs quietly above them, a little symbol of Christmas romance, tradition, and the rituals they’ve always shared.
But instead of letting the moment slip away, help arrives in the form of one of our Harrogate Neighbours team members — a gentle reminder of the role caregivers play not just during the holidays, but every day of the year.
The Power of Support
Care isn’t just about practical help. It’s about dignity, compassion, and helping people continue to experience life’s small joys — the ones that matter most.
In the advert, the staff member offers the husband support so he can rise just high enough to reach his wife. It’s a simple gesture, but a powerful one. Just like the Yellow Pages once lifted a young boy into the perfect moment, our team member lifts someone into a moment of love and connection.
The message is clear:
support makes life richer, fuller, and more meaningful — no matter your age.
The Spirit of Christmas, Reimagined
Christmas isn’t only about gifts wrapped beneath the tree; it’s about kindness that bridges gaps, hands that lift others up, and shared traditions that weave families together.
By honouring a classic advert and reframing it for today, we wanted to remind viewers that:
- Love endures, even as circumstances change
- Connection matters, especially during the holidays
- The smallest acts of support can spark the biggest moments
In choosing to spotlight an elderly couple, we also wanted to celebrate the beauty of lifelong partnership — the comfort of familiarity, the tenderness of growing older together, and the joy of still finding magic in a simple kiss under the mistletoe
Why This Story Matters to Us
At Harrogate Neighbours, our work is rooted in people — their stories, their relationships, their well‑being. This advert reflects the very heart of what we do: enabling individuals to live with dignity, joy, independence, and connection.
Every day, our staff step into moments just like the one in the advert. They help residents keep traditions alive, remain close to their loved ones, and stay part of the community. This year’s Christmas message is a tribute to them as much as it is to those we care for.